Insurance and Demographics 101
Learn how to review and enter insurance correctly, avoid common data entry errors, and finally understand what goes first and why. Includes mock card examples and one live mentorship call to discuss your real-world cases.

Most denied claims don't start at billing. They start the moment someone enters the insurance plan wrong.
This course is for
Medical office staff who are done guessing, tired of cleaning up messes, and ready to understand how insurance registration actually works. Medicare, Medicaid, Commercial, and replacement plans are all covered.
What This Course Covers

What You Walk Away With
Gain clarity on what information should be entered first and why it matters.
Tools and resources to help train team members
on clean registration
practices.
Build a cleaner claims process by getting registration
right from the very first
step.
Course Overview
Modules
Glossary
Module 1: Why Registration Matters
Module 2: What Goes Wrong at Patient Registration and How to Fix It
Module 3: Patient Registration for Commercial Insurance
Module 4: Medicare, Medicaid, and Dual Plan
Module 5: Medicare Advantage
Module 6: Medicare + TRICARE
Module 7: WellMed
Module 8: Medication Costs and Denials
Features
• Flashcards
• Quizzes
• Interactive elements
• Checklists
• Insurance photos to follow along
• Interactive example scenarios
• Tables
• Rulebooks
• Fill in the blanks
• Summaries
Invest in leveling up your office flow today! All purchases come with 1 year access and a bonus 1-on-1 video chat with the expert Sasha herself!

About the Instructor
My background is in the healthcare revenue cycle, where accuracy and workflow make or break a practice. I created this program to give learners real-world clarity, not textbook fluff. Everything taught here comes from hands-on experience with real practices, real patients. I built this course after years of watching front desk staff take the blame for problems that started with unclear insurance details. My experience comes from working alongside registration teams who deal with upset patients, missing referrals, and insurance plans that change every other month. This course was created for people on the front lines, the ones checking patients in, collecting copays, and answering tough questions when coverage gets messy. My goal is to make your job easier by teaching you how to catch issues early, ask the right questions, and handle insurance with confidence before it turns into a waiting-room meltdown.
Nope. This course gives you the practical, real-world skills employers care about. Most offices will train on their own systems, but they love hiring people who already understand insurance basics and workflow. If you can handle this material and apply it, you’re already ahead of half the applicant pool.
Plenty. You can start as a Patient Registration Representative, Front Desk Coordinator, Intake Specialist, or Insurance Verification Clerk. From there, people often move into billing, revenue cycle roles, or management once they understand how the money side of healthcare works. This course builds the foundation for all of that.
Because healthcare is a business. Every visit runs through insurance before the doctor ever gets paid. If the registration is wrong, everything that follows is delayed or denied. Staff who understand how insurance plans actually work protect the practice from revenue leaks and make life easier for patients who are tired of surprise bills.
You’ll walk away with confidence, not confusion. Individuals gain hands-on skills that make them employable right away. Teams gain consistency and fewer insurance registration headaches. When everyone knows how to get insurance right from the start, workflows run smoother, rejections drop, and everyone from the front desk to the RCM billing staff looks more competent.
Yes. The course is designed for beginners and healthcare staff who want a clearer understanding of insurance verification and patient registration workflows.
Learn how insurance registration actually works inside real healthcare offices.